Charles L Madden, MD

Dr. Madden always provides thorough compassionate care.

He and good caring doctor,wish we need more doctor like him

Excellent physician. Very thoughtful.

Overall, good provider.

Don't wait for the patient to ask for help. If the patient brings up something it is important to them. Acknowledge their concern and offer help.

Very thorough and professional. As well as kind

Love going to dr madden, really listens to what have to say

Excellent doctor, excellent bed side manor.

He answered my questions in a professional manner

I feel he is knowledgeable and has my best interest at heart

Dr Madden is very knowledgeable and helpful. I appreciated the recommendation of an ENT doctor. He explained things so that I was able to understand.

Covered lots of issues and then reviewed them all before I left

Appreciate his thoroughness and the summary he provided in MyChart.

It was all around good

A good doctor

He listened and care for his patients

Good

I believe that I have said enough. And no follow-up after a week is just not acceptable.

Very informative, patient, answered all questions and comfortable to talk to!

Great experience

He’s a good guy!

Caring, knowledgeable, listened to my concerns ~ Great doctor.

Dr Madden is very caring.........

He is outstanding, great listener and pays attention to my needs and words. I trust him completely. He is one of the Best.

Glad that he is my doctor. I’ve been scared of doctors for my whole life, until now.

Very professional and friendly

Dr. Madden is the best, he always listens to my concerns. He explains everything so that its understandable and I leave with no questions/concerns not answered. Stephanie is super nice, she makes it very comfortable which makes the visit more relaxing. Dr. Madden and crew are the best! Thank you for your kindness!

He always listens to everything I have to say and explains it back to me

Dr. Madden was very thorough and listened to my concerns.

He's very patient with me explaining all of my issues and concerns.

Dr. Madden is a pleasant and knowledgeable professional. Easy to communicate with.

I learn something new every time I meet with Dr Madden.

He listens to my issues and gave me explanation on my issues

Dr. Madden is a wonderful doctor. He goes above and beyond to make sure that I received quality care. I felt heard.

It's not the doctor I'm satisfied with him it's everything else I'v mentioned

He is wonderful, and did everything he could to make sure my son understood what was happening and why things were happening the way they were. He made sure us parents understood everything as well, and was great at explaining

He had an Resident with yesterday and she was also very helpful and was very pleasant experience. I wish her all the best in her future!

He always takes time to explain and ask questions

Very caring and knowledgeable

He seems concerned about your condition.

Dr, Madden is very thorough, very attentive and explains everything in a very understandable and pleasant way. He gives me the time I need to tell him about my concerns.

He new what to do and explained it to me

Dr Madden really listens and cares. Ive spent most od my life going to the local clinics since I didnt have health insurance. Its very nice having a family doctor that remembers you and listens. I hope I have him for many years to come.

Dr. Answers all my ?s plus he explains everything

Great first visit

The team addressing my visits are like a well oil machine. Then Dr.Madden, steps in and I am relaxed and ready to articulate my status so he can evaluate my needs. He was the right pick.

I wish the conversations felt more understanding and comfortable.

Dr. Madden is a very caring doctor. He listened to me and I understood what he was telling me.

He's a very compassionate Dr. He truly cares about his patients and strives to deliver great quality care to the community

He is awesome! He said he would help me with my concerns as much as he can. Thank you Dr. Madden!

He is great

I was very happy. He was very thorough and seemed very concerned about me and my health.

He's great

Professional, friendly, kind, helpful physician

I’m very comfortable with Dr.Madden and am pleased that he is my doctor. I was sad to lose Dr. Vanderhill, as my doctor, I had been with him since he started in Big Rapids. Dr. Madden is a very good replacement and I will be with him as long as he is here.

Goodguy

Ya was great

He explained the drugs we were on in a way we could understand

Excellent Doctor

Friendly and he is caring. He respects your concerns

good

He’s easy to talk to and he listens to you

He listened to us

In my experience, he's a very dishonest person. He clearly does not care about his patients whatsoever and does not listen to his patients

He seems to be interested in my health. We need to keep him in Big Rapids!

As always Dr. Madden was very willing to listen to my questions and provide an answer which was well explained

It’s always a good experience

Very thorough.

Great

he is good

Listens to me and as well explaining things to me.

Dr Madden is amazing. I feel lucky to have him

Amazing job

Allowed us additional time in the room after his exam so he could nurse in a clean and quiet environment

I felt I was treated as a valued customer.

Appreciate the care and courteous service, thank you

I really appreciate and enjoy Dr Madden. He is very thoughtful and listened to my need and explained everything in a waybill is easy to understand.

I like that he takes time to explain things, provides choices and is open to meeting patients needs

Good service and care

Supper clean office

The Dr and his student were very professional and they helped me so I am a happy.

Please consider each and every pt has a right to their privacy in a very public room where everyone can hear every question being asked. DOB, etc. unacceptable and unprofessional

Always willing to squeeze me in when needed

Once we were able to get an appointment, he was very professional and made us understand he had no control of the experience we had.

Dr Madden was great explaining my wellness